
Application Services Manager
1 week ago
The role of Delivery Lead involves overseeing the effective delivery of impactful applications and services, supporting key business functions.
Key Responsibilities:
- Manage critical finance processes to meet deadlines for local, regulatory, and group requirements.
- Ensure data integrity across systems by collaborating with cross-functional teams.
- Deliver bespoke solutions leveraging technical architecture expertise, leading global teams to successfully deliver complex business solutions.
- Establish service levels, key processes, and scope of services for application services within the portfolio.
- Develop and maintain the roadmap of change associated with the application group.
- Align team objectives with high-level organizational goals.
- Manage budget and resource allocation, monitoring supplier performance reports.
- Review and approve contracts for a predetermined level of authority.
- Assist procurement in managing vendor relations and accountability.
- Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities.
- Interfacing with internal and external auditors.
- Support resolution of escalated risks and issues as part of service delivery.
- Develop and maintain relationships with key stakeholders and suppliers.
- Produce high-level estimates as needed.
Required Skills and Abilities:
- Leadership experience delivering complex financial solutions for the insurance industry.
- Expertise in managing Oracle EBS General Ledger and OBIA Reporting environment is desired.
- Strong experience managing complex financial data and reporting systems in a high-volume environment.
- Demonstrated leadership skills delivering high-impact bespoke and packaged solutions for the insurance industry.
- Hands-on design, development, and technical architecture experience leading global teams.
- Experience with budget, supply, and resource management for in-scope applications and services.
- Ability to hold suppliers accountable for performance against Service Levels.
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