Accommodation Host

1 week ago

Bengaluru, Karnataka, India beBeeHospitality Full time

Job Title: Accommodation Host

About the Role:

We are seeking a highly motivated and skilled Accommodation Host to join our team. As an Accommodation Host, you will be responsible for delivering exceptional guest experiences by ensuring that all aspects of the accommodation process are carried out to the highest standards.

Main Responsibilities:

  1. Support the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels.
  2. Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  3. Take responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
  4. Deliver on departmental plans and objectives, where hotel initiatives & targets are achieved.
  5. Collaborate with your immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  6. Build and maintain effective working relationships whilst promoting the company culture and values.
  7. Ensure adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements:

  • Experience in housekeeping beneficial but not essential.
  • A hands-on approach with a can-do work style.
  • A commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • The ability to find creative solutions taking ownership for duties and tasks assigned.
  • Personal integrity, with the ability to work in an environment that demands excellence.
  • Experience of working with IT systems on various platforms.
  • Strong communication skills.

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