Senior Mortgage Operations Specialist

1 week ago

Madurai, Tamil Nadu, India beBeeAdministrative Full time ₹ 65,000 - ₹ 75,000
Mortgage Administrator

We are seeking a dedicated and detail-driven professional to support our mortgage operations.

Key Responsibilities:

  • Ensure the completeness and accuracy of mortgage applications.
  • Liaise directly with clients to verify information and obtain necessary documentation.
  • Maintain communication with clients, lenders, solicitors, and estate agents to provide updates and address inquiries.

Data Management and Compliance:

  • Accurately input application details into internal systems, ensuring compliance with all relevant regulations.
  • Maintain and update client records within the CRM system for seamless tracking and follow-up.
  • Support Case Managers by preparing comprehensive case files for underwriting decisions.

Collaboration and Support:

  • Partner with Mortgage Advisors to gather additional documentation or clarify details required for loan approvals.
  • Coordinate with internal teams to ensure timely submission and resolution of loan applications.
  • Provide exceptional customer service, prioritizing client satisfaction and fostering positive relationships.

Requirements:

  • Proven experience in mortgage administration or a related financial services role.
  • Strong organizational and administrative skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Familiarity with CRM systems and proficiency in Microsoft Office Suite.
  • Knowledge of mortgage regulations and compliance standards.
  • Ability to work independently and collaboratively within a team.

What We Offer:

  • A competitive salary package and opportunities for professional growth and development.
  • A supportive and dynamic work environment.
  • Flexible work arrangements, including remote work options.

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