Travel Industry Specialist

1 day ago

Hubli, Karnataka, India beBeeTravel Full time ₹ 3,60,000
Sales and Operations Executive

Job Title: Sales & Operation Executive

We are seeking experienced professionals who will be responsible for handling sales leads, customer service, operations, and vendor management.

The ideal candidate must have a strong background in the travel industry, excellent communication skills, and the ability to close sales and manage operations independently.

  • Lead Management:
    • Handle incoming travel leads from various sources
    • Follow up, qualify, and convert leads to bookings
  • Sales & Quotations:
    • Prepare and share competitive and customized travel quotations based on customer needs
    • Negotiate and finalize travel itineraries with clients
  • Customer Handling & Closure:
    • Provide excellent customer service throughout the sales cycle
    • Ensure successful closure of leads with all required documentation
  • Vendor Management:
    • Identify, create, and maintain relationships with travel vendors, hotels, transport providers, and tour operators
    • Negotiate rates and ensure service quality from vendors
  • Operational Bookings:
    • Coordinate and execute bookings (flights, hotels, transfers, activities, etc.)
    • Ensure accurate records of customer particulars and payments
  • CRM & Database Management:
    • Maintain customer data, lead history, and feedback in the CRM system
    • Use CRM tools for lead nurturing and post-sales communication
  • Customer Service & Feedback:
    • Act as the point of contact for pre- and post-travel customer queries
    • Collect customer feedback to improve future service offerings

Required Skills & Qualifications:

  • Minimum 4 years of experience in the travel and tourism industry
  • Strong knowledge of domestic and international travel destinations
  • Proven experience in sales conversion and operations
  • Excellent communication, negotiation, and interpersonal skills
  • Hands-on experience with CRM systems
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Ability to multitask, work under pressure, and meet targets
  • Bachelor's degree in Tourism, Hospitality, or a related field preferred

What We Offer:

  • Competitive salary package
  • Opportunity to grow with a dynamic team
  • Exposure to both international and domestic markets
  • Friendly work environment

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