
Senior CX Solution Strategist
3 days ago
This role requires an experienced professional with expertise in contact centre technologies and customer experience solutions. The ideal candidate will have a customer-centric mindset, hands-on experience with contact centre platforms, and the ability to optimise customer journeys through innovative UI/UX solutions and process improvements.
Main Responsibilities:- Develop and implement customer experience solutions using Genesys Cloud, AWS Connect, and CX UI/UX capabilities.
- Collaborate with cross-functional teams to map, analyse, and improve customer journeys using insights and data.
- Maintain knowledge of contact centre technologies and emerging trends in the industry.
- Provide expert-level guidance on UI/UX design principles for customer-facing platforms.
- 8+ years of experience in a contact centre or customer experience role.
- 7+ years of relevant experience in contact centre technologies.
- Hands-on experience with Genesys Cloud, AWS Connect, and CX UI/UX capabilities.
- Strong understanding of UI/UX design principles for customer-facing platforms.
- Genesys Copilot
- MWS (Middleware/Workforce Solutions)
- Nice CX
- Analytics & Reporting Tools: QlikSense, Looker
- Opportunity to work with leading CX technologies across global enterprises.
- Exposure to innovative projects in the Contact Center and Customer Experience domain.
- Flexible, remote-friendly work culture.
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Senior Workflow Strategist
6 days ago
Coimbatore, Tamil Nadu, India beBeeWorkflow Full time ₹ 20,00,000 - ₹ 25,00,000Senior Workflow StrategistJob Overview:We seek a seasoned Senior Workflow Strategist to analyze, design, and refine business processes within our organization.Key Responsibilities:Identify inefficiencies in current processes and propose effective solutions.Collaborate with stakeholders to define detailed product requirements and use cases.Develop continuous...
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Protective Solutions Strategist
6 days ago
Coimbatore, Tamil Nadu, India beBeeSecurity Full time ₹ 15,00,000 - ₹ 25,00,000Protective Solutions StrategistAbout the Role:We are seeking a skilled Protective Solutions Strategist to oversee product security in our automotive projects. The ideal candidate will have experience in developing and implementing security strategies for embedded systems.Main Responsibilities:Design and implement comprehensive security solutions for software...
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Senior Automation Strategist
2 days ago
Coimbatore, Tamil Nadu, India beBeeAutomation Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Senior Automation StrategistWe are seeking a highly experienced and skilled Senior Automation Strategist to join our team. As a key member of our automation group, you will be responsible for developing and implementing enterprise test automation strategies that drive business value.Key Responsibilities:- Develop and maintain comprehensive test automation...
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Senior Content Strategist
4 days ago
Coimbatore, Tamil Nadu, India beBeeContent Full time ₹ 9,00,000 - ₹ 15,00,000Job OpportunityWe are seeking a highly skilled Senior Content Strategist to play a pivotal role in driving business success through effective content creation and campaign execution.This is an excellent opportunity for a creative and innovative professional to develop their skills in brand strategy, content development, and team collaboration.Create...
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Senior Content Strategist
4 days ago
Coimbatore, Tamil Nadu, India beBeeContent Full time ₹ 50,00,000 - ₹ 1,00,00,000Job Title: Senior Content StrategistWe're looking for a creative leader to drive content across digital and offline channels.The ideal candidate will have 4-5 years of experience in copywriting, with strong conceptual thinking and language skills. They should also possess team leadership experience and a portfolio showcasing their work expertise.This role...
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Retail Data Strategist
6 days ago
Coimbatore, Tamil Nadu, India beBeeData Full time ₹ 80,00,000 - ₹ 1,50,00,000Senior Data Strategist in RetailWe are seeking a Senior Data Strategist to join our team. As a key member of the organization, you will play a critical role in driving business growth through data-driven decision-making.Data Analysis and Interpretation (30%)Analyze complex datasets from various sources to identify trends, patterns, and correlations that...
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Senior Customer Experience Strategist
2 days ago
Coimbatore, Tamil Nadu, India beBeeDigital Full time ₹ 1,20,00,000 - ₹ 1,80,00,000Transform Your Career as a Digital VisionaryWe're on the hunt for an innovative Digital Strategy Manager to spearhead our digital initiatives and orchestrate seamless customer engagements through the harmonious blend of technology, data, and strategic acumen.Key Responsibilities:Design and execute cutting-edge digital strategies that perfectly align with...
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Senior Technical Strategist
2 days ago
Coimbatore, Tamil Nadu, India beBeeZoho Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Title: Senior Technical Strategist We are seeking an experienced technical lead to spearhead Zoho development projects across the full Zoho One Suite. As a key member of our team, you will be responsible for building and managing custom applications, workflows, and API integrations. This is a unique opportunity to work with a cutting-edge technology...
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Senior Revenue Growth Strategist
5 days ago
Coimbatore, Tamil Nadu, India beBeeRevenue Full time ₹ 1,50,00,000 - ₹ 1,80,00,000Job Title: Senior Revenue Growth StrategistWe are seeking a seasoned professional to lead revenue growth initiatives in the advertising sector.The ideal candidate will have expertise in sales strategy development, budget planning, and target achievement.You will be responsible for generating sales from multiple corporate sectors including real estate,...
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Chief Financial Operations Strategist
5 days ago
Coimbatore, Tamil Nadu, India beBeeCompliance Full time ₹ 1,80,00,000 - ₹ 2,50,00,000Senior Operations Director - Financial ServicesWe are seeking a seasoned leader to oversee our global operations, ensuring seamless delivery and exceptional client satisfaction.Lead end-to-end Service Delivery Management for top-tier banking and financial clients, guaranteeing operational excellence and compliance with regulatory standards.Manage large-scale...