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IT Service Delivery Expert

1 week ago

Bengaluru, Karnataka, India Lenovo Full time
Key Responsibilities
  1. Coordinate with on-site facilities and technical contacts regarding readiness and delivery issues.
  2. Develop knowledge of Lenovo product range and internal processes.
  3. Identify opportunities to improve productivity and customer satisfaction.

This position involves working closely with the Premier Technical Support Team and Technical Account Managers to resolve escalations and provide exceptional customer service.