Global IT Service Delivery Expert

2 weeks ago


Bengaluru, Karnataka, India Adyen Full time

As a Global IT Service Delivery Expert, you will be responsible for delivering exceptional IT support to our teams and employees across the globe. This includes diagnosing and troubleshooting IT challenges, collaborating with cross-functional teams, and implementing automation techniques to improve operational efficiency.

Responsibilities
  • Develop and implement effective IT support strategies to ensure high-quality service delivery.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes.
  • Analyze and resolve complex IT issues, utilizing your knowledge of scripting languages and automation techniques.

We are looking for someone with strong leadership skills and the ability to work effectively in a fast-paced environment. Experience with managing a large fleet of MacOS corporate devices and administrating onboarding sessions of new joiners is highly desirable.



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