
Cloud Infrastructure Management Specialist
11 hours ago
Job Description:
We are seeking a highly skilled Cloud Operations Specialist to join our team. The ideal candidate will have hands-on experience with cloud infrastructure, related technologies, and vendor products.
Main Responsibilities:
- Ensure 100% availability of deployed cloud infrastructure
- Streamline operational processes for a healthy and robust network
- Achieve set benchmarks for cloud KPIs
- Facilitate technology discussions, prioritization, and governance
- Closely coordinate with SNOC, Cluster, and Code teams to address cloud-related issues
- Track release cycles of software updates, firmware updates, and security patches
- Align with OEM vendors for implementation of new features and parameter changes
Key Result Areas/Accountabilities:
- Maintenance upgrade and FNI decision-making
- Change request approval for service-affecting and service-threatening operational changes
- Operational process review, adoption, and implementation
- OEM Care support and case closure management
- Analyzing incidences and re-engineering solutions to improve system availability
- Providing support involving multiple stakeholders
- OEM governance and ongoing/recurring issue resolution
- Analyzing spare requirements based on fault trends and sharing with CODE teams
- Arranging vendor solutions for operational concerns
- Initiating competency building programs for operational teams
- On-boarding SNOC and circle teams on operational model changes
- Driving roll-out of new changes/improvements/upgrades on live nodes
Core Competencies, Knowledge, Experience:
- Strong understanding and hands-on experience with cloud infrastructure and related technologies
- Hands-on experience with Nokia CBIS, Zabbix, ZenOSS, OMC, and NADCM operations
- Experience in deploying open-stack (NFVI) cloud infrastructure
- Good understanding of CEPH-based storage, OpenStack services, and SDN technologies
- Hands-on experience in updating/modifying networking of cloud infrastructure
Technical Qualifications:
- BE/B. Tech in Electronics & Communication
- Training/certifications in relevant cloud technology
- Linux advance Training/certifications
- Open stack Training/certifications
Years of Experience:
10+ years of experience, with 3-4 years in cloud operations
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