Advanced Systems Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000
Senior Technical Analyst I PositionThe Senior Technical Analyst I is a critical role that oversees the system health, configurations, and upgrades of Lusis Tango. This position requires expertise in Linux, including scripting and process management, as well as familiarity with databases (MySQL), log analysis, and transaction tracing.Key Responsibilities:
  • Analyze high-impact incidents; lead root cause analysis and post-mortems.
  • Maintain configuration baselines, documentation, and change control records.
  • Coordinate with Lusis vendor for advanced troubleshooting and updates.
  • Lead, mentor, and manage the team.
  • Coordinate support shift rotations, incident response, and service delivery.
  • Define and track KPIs/SLAs for system uptime, issue resolution, and support quality.
  • Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders.
  • Contribute to the Tango platform roadmap (capacity, scaling, modernization).
  • Drive automation and monitoring improvements (e.g., self-healing, proactive alerting).
  • Ensure compliance with internal security, risk, and audit requirements.
Required Skills and Qualifications:
  • 8-10 years of experience in Switch Applications.
  • 3-4 years of experience with TANGO.
Benefits:

This role offers the opportunity to work on cutting-edge technology, collaborate with a talented team, and contribute to the growth and success of the organization.

Others:

The ideal candidate will be a strong communicator, a strategic thinker, and a problem-solver who can adapt to changing priorities and deadlines.

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