Healthcare Relationship Manager
4 weeks ago
At Arva Health, we are seeking a Healthcare Relationship Manager to join our team. As a key member of our customer-facing team, you will be responsible for managing relationships with existing and new customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Manage relationships with existing and new customers, ensuring their needs are met and exceeded.
- Collaborate with the Operations team to develop strategies to drive high-conversion leads.
- Work closely with the Marketing Team to create and optimize clear communication of value propositions.
- Nurture and resolve outbound campaigns to cross-functional stakeholders, tracking customer journeys and providing personalized support.
- Learn, iterate, and innovate, building, testing, and measuring different outbound strategies.
Requirements:
- Proven experience in customer relationship management, preferably in healthcare or related industries.
- Strong empathy and ability to understand and address customer needs and concerns.
- Exceptional communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as a benefits package that includes health insurance, retirement savings, and paid time off. If you are a customer-focused individual who is passionate about delivering exceptional experiences, please submit your application.
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