Quality Assurance Manager

22 hours ago

Tirupati, Andhra Pradesh, India beBeeQuality Full time ₹ 80,00,000 - ₹ 1,20,00,000

Quality Assurance Manager

We are seeking a seasoned Quality Assurance Manager to join our organization. As the Assistant Manager - Quality, you will be responsible for managing and optimizing the quality assurance process across the production cycle.

The ideal candidate will have a strong background in quality assurance, ISO implementation, and customer satisfaction monitoring. You will be expected to lead initiatives related to product standardization and certification, maintain and upgrade lab equipment, and ensure compliance with QMS standards.

You will work closely with cross-functional teams to drive quality achievements and performance improvement initiatives throughout the organization. The role requires a high level of analytical skills, strong communication and interpersonal skills, and the ability to communicate effectively with customers, management, and co-workers.

Key Responsibilities:

  • Develop and implement robust quality plans covering raw materials, purchased components, and finished products.
  • Maintain and upgrade lab equipment to support in-house testing capabilities.
  • Lead initiatives related to product standardization and certification under both national and international standards.
  • Act as the ISO 9001 Management Representative (MR), ensuring compliance with QMS standards.
  • Implement CSAT monitoring processes, collecting and analyzing customer feedback to identify areas for improvement.

Requirements:

  • Bachelor's degree in Mechanical Engineering or a related field.
  • 8-10 years of experience in Quality Assurance, ISO implementation, and CSAT monitoring.
  • Completed Lead Auditor course for ISO 9001 / 14001 QMS.
  • Strong knowledge of ISO 9001:2015 QMS, documentation, and certification processes.
  • Experience with statistical quality control methods and CSAT monitoring tools.
  • Proficiency in MS Office, data analysis, and reporting software for quality metrics.
  • Analytical mindset, strong communication and interpersonal skills.

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