Quality Assurance Manager

1 day ago

Ajmer, Rajasthan, India beBeeAudit Full time ₹ 16,83,000 - ₹ 23,14,200
Job Title: Quality Assurance Manager

The ideal candidate will have a strong background in quality assurance and auditing, with experience in the insurance industry. They will be responsible for conducting regular audits to ensure compliance with regulatory requirements and company policies.

  • Conduct monthly quality reviews/audits according on stipulated timeframe/SLA while complying to process SOPs and GRS QA Framework & guidelines.
  • Validate data accuracy, completeness, and alignment with business and regulatory standards.
  • Analyze error trends, identify root causes, and suggest corrective actions or process improvements.
  • Document QA findings and maintain accurate quality logs and reports.

This role requires strong analytical and problem-solving skills, as well as excellent communication and stakeholder management skills. The ability to work independently and manage multiple audits with tight timelines is also essential.

The successful candidate will have a bachelor's degree in commerce, business administration, or a related field, and 5-8 years of experience in P&C insurance operations, with a strong focus on underwriting for European and/or London markets.

A minimum of 2+ years of audit, quality assurance, or process excellence experience, preferably in a BPO or shared service environment, is also required. Familiarity with multiple lines of business within commercial or specialty insurance is a plus.

Key Skills:

  • High attention to detail and accuracy.
  • Ability to interpret and apply underwriting guidelines, documentation and identify control gaps.
  • Strong communication and stakeholder management skills across geographies and teams.

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