Cybersecurity Operations Specialist

Job Title: Cybersecurity Operations Specialist

Description:

• We are seeking a highly skilled Cybersecurity Operations Specialist to play a pivotal role in safeguarding our assets, data, and reputation in the industry. The ideal candidate will have hands-on experience in IT infrastructure, cybersecurity operations, and tool implementation.

Responsibilities:

1. Implement, configure, and maintain infrastructure and monitoring tools across on-prem data centers and hybrid cloud environments.
2. Work closely with security, network, server, and cloud teams to strengthen overall IT infrastructure posture and align tool deployments with organizational policies.
3. Deploy and manage enterprise monitoring platforms for proactive visibility and alerting.
4. Assist in implementing server/network baselines, access controls, and integrations with security platforms.
5. Deploy and maintain vulnerability scanning tools and coordinate with teams for patch compliance.
6. Implement and maintain privileged access management (PAM) tools for critical server and network infrastructure.
7. Configure and manage enterprise antivirus/endpoint protection solutions and integrate with monitoring dashboards.
8. Support firewall and network tool integrations, including rule-set monitoring, configuration backups, and device health checks.
9. Provide logs, metrics, and dashboards during incident response and root cause analysis, working alongside security teams.
10. Maintain documentation, runbooks, and SOPs for tool configurations, integrations, and operational procedures.
11. Assist in automation and AIOps for tool deployment, alert correlation, and reporting.

Requirements:

• Bachelor's degree in computer science, information technology, or a related field.
• 6-10 years of hands-on experience in IT infrastructure with a focus on tool implementation and monitoring.
• Practical exposure to PAM deployments, enterprise antivirus/endpoint protection platforms, and integration with DC and server environments.
• Hands-on experience with vulnerability scanning platforms and remediation workflows.
• Familiarity with antivirus tools like Microsoft Defender for Servers, Defender for Cloud, Azure Sentinel, and AWS GuardDuty/Security Hub.
• Experience with Windows/Linux servers, VMware/Hyper-V virtualization, enterprise network devices, and storage systems.
• Understanding of network infrastructure tools like NetFlow analyzers, Wireshark, Cisco Prime, SNMP-based monitoring.
• Exposure to firewall platforms and ability to collaborate with network teams for tool alignment.
• Scripting/automation skills in PowerShell, Python, or Ansible for tool deployment and reporting automation.
• Ability to collaborate effectively with cross-functional teams for securing and monitoring enterprise infrastructure.

Preferred Certifications:

• Tool-Focused: SolarWinds Certified Professional, Qualys/Nessus, CyberArk Defender/Trustee, Microsoft Defender Certifications.
• Cloud & Hybrid: Azure Security Engineer Associate/Administrator, AWS Security Specialty.
• Infrastructure: Data Center Certifications (Cisco CCNA/CCNP DC), Server/Storage (MCSE, VMware VCP-DCV, Dell EMC, HPE).
• Network: CCNA/CCNP (Routing & Switching or Security), Firewall vendor certs (Palo Alto, Fortinet).
• Foundational: CompTIA Security+, ITIL v4 Foundation.

Tools & Technologies (Preferred Knowledge):

• Monitoring: SolarWinds, PRTG, Zabbix, Nagios, Azure Monitor.
• Security & PAM: CyberArk, Microsoft Defender, Azure Sentinel, AWS GuardDuty.
• Scanning: Qualys, Nessus, Rapid7.
• Antivirus/EDR: Symantec, CrowdStrike, Trend Micro, Microsoft Defender ATP.
• Network: Cisco Prime, NetFlow analyzers, Wireshark, SNMP tools.
• Automation: PowerShell, Ansible, Python.

Why Join Us?

• Impactful Work: Play a pivotal role in safeguarding our assets, data, and reputation in the industry.
• Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
• Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.