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Workday Expert

2 weeks ago

Jamnagar, Gujarat, India beBeeWorkday Full time ₹ 8,00,000 - ₹ 12,50,000
Expert Workday Support Specialist

About Our Ideal Candidate

We are seeking an experienced and highly skilled Workday Support Specialist to join our team.

The successful candidate will be responsible for providing expert-level support for our client's Workday platform, ensuring timely resolution of incidents and service requests.

Key Responsibilities:

  • Provide level 2/3 support for Workday users, resolving complex issues efficiently.
  • Maintain and troubleshoot Workday integrations and business processes.
  • Collaborate with HR, Payroll, Finance, and IT teams to deliver Workday solutions that meet business requirements.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct thorough impact assessments for Workday updates and new functionality.
  • Develop and maintain documentation (knowledge base articles, process flows, support procedures).
  • Deliver user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit regulations.

Requirements:

  • Minimum 3 years' experience working with Workday in a support or consulting capacity.
  • Deep knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Strong analytical and troubleshooting skills, with excellent customer service focus.
  • Superior communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance advantageous.