Retail Operations Manager

7 days ago

Ahmedabad, India beBeeRetail Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a seasoned retail leader to oversee daily operations, drive sales, and provide exceptional customer service. As a key member of our team, you will be responsible for ensuring the smooth functioning of our store in Ahmedabad, while also contributing to the company's overall success and growth.

This role is critical to our organization as you will be tasked with maintaining profitability, managing inventory, leading a team of retail staff, and implementing strategies to meet sales targets. The ideal candidate should possess a strong background in retail management, excellent leadership skills, and a passion for delivering exceptional shopping experiences.

Responsibilities:
  • Manage daily store operations, including sales, customer service, and staff supervision.
  • Develop and implement sales-driving strategies to meet revenue targets.
  • Optimize inventory levels to ensure stock availability based on customer demand.
  • Recruit, train, and supervise retail staff to deliver outstanding customer service.
  • Analyze sales performance metrics to inform data-driven decisions and optimize profitability.
  • Maintain compliance with company policies and procedures.
  • Collaborate with the marketing team to plan and execute promotional activities.
  • Resolve customer complaints and inquiries in a timely and professional manner.
Requirements:
  • Proven experience as a retail manager or similar role with a strong track record of driving sales and meeting targets.
  • Demonstrated ability to lead high-performing teams and foster a positive work environment.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Knowledge of inventory management, merchandising, and analytical tools.
  • Able to analyze sales data and make informed decisions to drive business growth.
  • Familiarity with retail POS systems and Microsoft Office applications.
  • Flexibility to work on-site and adapt to a fast-paced environment.
Benefits:
  • Opportunity to join a dynamic retail organization with a strong commitment to customer satisfaction.
  • Competitive salary and benefits package.
  • Professional development opportunities to enhance your skills and career prospects.
  • A collaborative and supportive work environment.

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