Debt Recovery Strategy Manager
5 days ago
Hiranandani Financial Services is a leading financial institution committed to providing innovative solutions to its clients. Our mission is to deliver exceptional customer service while maintaining a strong focus on business growth and development.
Job Description
We are seeking a Collections Analyst to join our team. The ideal candidate will have expertise in analyzing collection data using advanced analytics and a proven track record of developing and executing successful strategies to optimize recovery processes and reduce delinquency rates.
Responsibilities
- Develop and execute comprehensive strategies to optimize recovery processes and reduce delinquency rates.
- Analyze collection data using advanced analytics to identify trends and actionable insights.
- Conduct projections and forecasts of collections targets based on historical data and industry trends.
- Maintain accurate and timely reporting through effective MIS for the collections department.
- Monitor key performance metrics such as roll rates, collection efficiency, and DSO to drive improvements.
- Collaborate with credit, risk, and operations teams to align collection strategies with business goals.
- Design and implement scorecards and KPIs to track and evaluate collection performance.
- Review and enhance collection policies, implementing best practices for improved outcomes.
- Provide training and coaching to collection teams to enhance their performance and adherence to strategies.
- Leverage automation and data analytics tools to improve collections processes and efficiency.
- Ensure compliance with regulatory requirements and monitor external collection agency performance.
- Present insights, strategies, and recommendations to senior management and stakeholders.
Requirements
- Bachelor's degree in Finance, Accounting, or a related field.
- Proven experience in collections or a related field.
- Expertise in analyzing collection data using advanced analytics.
- Strong understanding of financial markets and regulatory requirements.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
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