Data Centre Engineering Operations Specialist

4 weeks ago

Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time
About the Role

We are seeking a highly skilled Data Centre Engineering Operations Specialist to join our team at ADSIPL - Maharashtra. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centres, including the design, planning, delivery, and maintenance of all critical infrastructure.

As a Data Centre Engineering Operations Specialist, you will work closely with our software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

You will be responsible for engineering operations, including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure, and vendor management within our AWS Data Center environment.

Key Responsibilities:

  • Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
  • Meet daily hours of operations, on-call requirements, and response during rotations.
  • Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation, and seeking approvals within relevant SLAs as required.
  • Responsible for the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
  • Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
  • Generate change management requests and incident management tickets for DCEO activities.
  • Work with DCO managers (IT), Networking, Logistics, Safety, Security, and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
  • Establish documentation relevant to technical support of business and facility operations.
  • Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability.
  • Assist in recruiting efforts.
  • Support operating partners in the resolution of any infrastructure engineering issues.

A Day in the Life:

You will be involved in troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs), performing rack installs, rack decommissioning, and facility MEP management, providing operational readings and key performance indicators to ensure uptime is maintained, and responsible for the on-site management of contractors, sub-contractors, and vendors.

Requirements:

  • 4+ years of relevant work experience in maintaining a DC or Critical space facility and has the ability to prioritize in complex, fast-paced environments.
  • Familiar with the concepts and interaction of Service Management systems (Problem and Change).
  • Ability to participate in a 24 x 7 rotating shift roster.

Preferred Qualifications:

  • Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering, or relevant technical (military/trade school) degree and relevant experience in a critical environment.
  • Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units.
  • Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments.

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