Scheduling Operations Specialist
8 hours ago
Key Role: Scheduling Operations Specialist
About the Opportunity:We are seeking a seasoned Scheduling Operations Specialist to provide high-level support for healthcare workforce operations. This includes daily system management, configuration, and issue resolution in collaboration with HR, Payroll, and Operational teams.
The ideal candidate will possess hands-on expertise in Workday Timekeeping, ShiftWizard, and badge systems such as Dormakaba/Kronos. Key Responsibilities include providing operational support for healthcare timekeeping and scheduling systems, configuring shifts, leave policies, time rules, and rotational schedules, and troubleshooting user punch errors, clock integrations, and badge access issues.
- Provide day-to-day operational support for healthcare timekeeping and scheduling systems.
- Configure shifts, leave policies, time rules, and rotational schedules in Workday and ShiftWizard.
- Troubleshoot user punch errors, clock integrations, and badge access issues using Dormakaba/Kronos.
As a Scheduling Operations Specialist, you will partner with HR, Payroll, and Operations to ensure accurate scheduling and time tracking. You will also maintain detailed documentation for configurations, system rules, and integrations, and participate in audits, system upgrades, validation, and testing cycles.
Requirements:- 3+ years of experience in scheduling operations and system support.
- Functional knowledge of Workday Timekeeping (or equivalent systems).
- Prior experience with ShiftWizard or similar workforce scheduling tools preferred.
- Familiarity with badge systems and healthcare workforce compliance regulations.
- Strong attention to detail with effective communication and cross-functional collaboration skills.
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