
Expert Digitalization Specialist
1 week ago
Senior CRM Expert
We are seeking a professional who can manage digitalization projects in the commercial area.
Key Responsibilities:- Project Management/Digitalization in the Commercial Area
- Create Business Requirements/Change Requests Document
- Support Business to Define and Describe Exact Needs
- Prepare Requests for Proposals and Manage Vendors Technical Answers
- Facilitate Workshops
- Perform Gap Analysis Between Requirement and To-Be Solution
- Design and Document Business Process
- Align Business Processes Across Agencies
- Manage Delivery Team in Developing Applications
- Collaborate with Technical Demand Teams and Business Change Managers
- Prepare Key User Training
- Manage User Acceptance and Smooth Roll Out of Applications
Requirements:
- Bachelor's/Master's Degree
- Extensive Experience as Salesforce Developer, Strong Focus on Sales and Service Cloud and Migrating Legacy Systems
- Proficient in Apex, Lightning Components, Lightning Flows, SOQL, and Salesforce Integration Tools
- Hands-On Experience with Salesforce Data Migration
- Strong Understanding of Salesforce Best Practices
- Excellent Collaboration Skills with Cross-Functional Teams and Stakeholders
- Salesforce Certifications Are Highly Preferred
- Salesforce Experience of 4-6 Years
Preferred Attributes:
- Good Understanding of Einstein AI
Languages:
- English (Fluent)
Benefits:
- A Modern, Dynamic, and Fast-Paced Environment
- Highly Skilled and Inspiring Colleagues-Business Partners
- Focus on Personal Development, Knowledge Exchanges, Continuous Improvement, and Teamwork
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