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Senior Microsoft 365 Services Manager
3 weeks ago
We are seeking an expert M365 administrator to oversee the daily management and maintenance of our organization's Microsoft 365 environment.
Responsibilities:
- Manage and administer core M365 services, including SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
- Configure and maintain SharePoint Online site collections, document libraries, lists, and user permissions.
- Oversee the lifecycle management and governance of Microsoft Teams and M365 Groups.
- Administer OneDrive policies for file sharing, synchronization, and retention.
- Deploy and support solutions using Power Apps, Power Automate, and Power Pages.
- Provide technical support to resolve issues and respond to end-user inquiries.
- Develop user guides, conduct training sessions, and create documentation to drive adoption.
- Collaborate with business units to gather requirements and deliver M365-based solutions.
- Implement and manage security, compliance, and data loss prevention (DLP) policies.
- Manage permissions and access controls across the M365 suite.
- Monitor and respond to alerts related to governance, compliance, and data breaches.
- Monitor service health, usage, and analytics using the Microsoft 365 Admin Center and PowerShell.
- Generate and present reports on platform performance, adoption, and compliance metrics.
- Design and implement workflow automation using Power Automate and SharePoint workflows.
- Support business process reengineering initiatives using low-code/no-code tools.
- Assist users in building and customizing Copilot Agents tailored to their workflows.
