Data Business Operations Analyst

1 week ago

Gandhinagar, Gujarat, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,40,00,000
Business Operations Support Specialist

This role offers an exciting opportunity to combine IT support and data/business operations analysis, providing a unique blend of technical and business skills.

You will be responsible for troubleshooting hardware, software, and networking issues, while also dedicating approximately 75-80% of your time to data and operations support. This includes tasks such as commission report building, stock uploads, CRM cleanup, holiday calendar updates, and other global business support projects.

If you enjoy solving complex problems, managing reports, cleaning data, and supporting business operations, this role is ideal for you.

  • IT Support: Troubleshoot computers, email, software, and network issues.
  • Commission Report Building: Create and maintain commission reports for Finance.
  • CRM Data Cleanup: Clean and update CRM data, including company types and account details.
  • Company-Wide Updates: Manage company-wide updates, such as uploading public holidays into calendars across countries.
  • IT and Operations Projects: Support ongoing IT and operations projects, including automation, reporting, and data accuracy initiatives.
  • Excel and SQL Skills: Use Excel (pivots, formulas, macros) and ideally SQL or light scripting to improve workflows.
  • Global Collaboration: Collaborate with global teams in Asia to ensure smooth support.

Requirements:

  • 3-5 years of experience in IT support, service desk, or IT/business analyst roles.
  • Strong English communication skills (spoken and written).
  • Educational background in IT or Computer Science (B.Sc./BCA/MCA/B.Tech).
  • Skilled in Excel (pivot tables, formulas, VLOOKUP, macros preferred).
  • Familiarity with CRM systems and data cleaning.
  • Organized, detail-oriented, and comfortable multitasking.
  • Able to troubleshoot independently and explain reasoning clearly.
  • Exposure to SQL or scripting is a plus (but not mandatory).

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