Operational Branch Leader

1 week ago

Bharatpur, Rajasthan, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Operational Branch Leader

Main Responsibilities:

  • Elevate customer satisfaction through exceptional service and proficient recovery strategies.
  • Foster seamless integration of all functions and services within the branch.
  • Establish efficient operational systems and monitor their effectiveness.
  • Mitigate crisis situations effectively.
  • Nurture positive relationships with clients, suppliers, associates, regulatory bodies, and authorities.

Additional Duties:

  • Effectively manage fleet administration, allocation, and accessories.
  • Cultivate new client relationships and expand business from existing ones to meet performance targets.
  • Develop annual budgets, track fund flows, and practice prudent expense control.
  • Maintain receivables and ensure compliance with statutory requirements.
  • Implement and oversee HR and administrative tasks, including staff appraisals and management of contractual employees.

Required Expertise:

  • Systems and quality orientation.
  • Market, industry, and trade knowledge.
  • Commercial acumen.
  • Leadership and people management.
  • Resource control and administration.

Qualifications:

  • Bachelor's degree in a related field or Hotel Management.
  • MBA in Marketing or Finance.

Experience:

  • A minimum of 10-15 years of experience in the industry, with at least 5-7 years as a branch head in a reputable organization.

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