
Senior Digital Transformation Consultant
1 week ago
Job Overview:
We are seeking a senior digital transformation professional to join our team. In this role, you will be responsible for driving business growth and improvement through the implementation of innovative technologies and processes.
Key Responsibilities:- Create and manage capacity plans, staffing forecasts, pricing scenarios, and other analyses required by management.
- Serve as an escalation point for issues beyond operations analysts authority; resolve conflicts involving scheduling, resources, or technical issues.
- Analyze data to forecast and prepare annual and monthly budget projections for a division or similar group of organizations. Track revenue and Opex on a monthly basis, comparing actual to forecasted figures and making necessary adjustments.
- Prepare reports for management summarizing results of research, analyses, and evaluation of any discrepancies.
- Forecasting and Budgeting- Liaison with Ops and other stakeholders to seek forward-looking guidance, to vet and validate inputs, and build forecasting models in excel. Assist in providing business analytics and insights using various operations levers.
- Drive initiatives on profitability improvement through automation and fulfill any other ad-hoc requests that come up on a monthly basis.
- 6+ years of overall experience.
- Good communication skills, verbal and written.
- Ability to interact effectively with executive-level clients.
- Relevant Project Management experience in requisite domains (Banking and Payments preferably) for Global Clients across US geographies.
- Strong proven client management skills, with the ability to facilitate and influence stakeholders.
- Ability to manage workload with minimal direction, a self-starter with a strong sense of proactivity.
- Relevant experience in change management within large, high-profile, high-value, and complex transition programs.
- Strong knowledge of the Banking and Payment Industry tools, applications, and Processes.
- Working knowledge of Risk and Compliance guidelines.
- Ability to set clear expectations, manage team performance, and build high morale among team members.
- Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
- Graduate degree
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