Senior Business Solutions Analyst

7 days ago


Chennai, Tamil Nadu, India FXCM Full time

Job Details

We are seeking a skilled Business Analyst to join our team at FXCM. The successful candidate will be responsible for implementing innovative client-facing features in our onboarding application and customer portal.

Key Responsibilities:

  • Developing logical and innovative solutions to complex business objectives with a focus on automation and improvements to the customer experience.
  • Writing business requirements documentation in user story format along with use cases for new feature requests.
  • Collaborating with technical development and testing counterparts, as well as with non-technical business stakeholders and UX Designers to ensure end-user satisfaction in an Agile environment.
  • Conducting User Acceptance Testing (UAT).
  • Obtaining company-sponsored certification(s).

Requirements:

  • Analytical skills with the capability to evaluate business objectives and design innovative solutions.
  • Experience writing User Stories and business requirements.
  • Strong attention to detail.
  • Excellent collaboration skills.
  • Fluent English written and communication skills.
  • At least 5-7 years' experience in Business Analyst or Project Manager role.

Preferred:

  • Experience in an Agile/Scrum environment.
  • Business Analyst or Project Management certification.
  • Experience with Customer Onboarding.

Working Arrangements:

Monday to Friday; Fully working from the office - SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai -032.

All Technementals Innovation India Private Limited employees must be eligible to work in India.



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