Senior Business Solutions Analyst
7 days ago
Job Details
We are seeking a skilled Business Analyst to join our team at FXCM. The successful candidate will be responsible for implementing innovative client-facing features in our onboarding application and customer portal.
Key Responsibilities:
- Developing logical and innovative solutions to complex business objectives with a focus on automation and improvements to the customer experience.
- Writing business requirements documentation in user story format along with use cases for new feature requests.
- Collaborating with technical development and testing counterparts, as well as with non-technical business stakeholders and UX Designers to ensure end-user satisfaction in an Agile environment.
- Conducting User Acceptance Testing (UAT).
- Obtaining company-sponsored certification(s).
Requirements:
- Analytical skills with the capability to evaluate business objectives and design innovative solutions.
- Experience writing User Stories and business requirements.
- Strong attention to detail.
- Excellent collaboration skills.
- Fluent English written and communication skills.
- At least 5-7 years' experience in Business Analyst or Project Manager role.
Preferred:
- Experience in an Agile/Scrum environment.
- Business Analyst or Project Management certification.
- Experience with Customer Onboarding.
Working Arrangements:
Monday to Friday; Fully working from the office - SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai -032.
All Technementals Innovation India Private Limited employees must be eligible to work in India.
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