
Ambassador
1 week ago
We are seeking a Hospitality Ambassador to be the face of our hospitality.
This role involves greeting and welcoming guests warmly, managing reservations, waitlists, and guest seating efficiently, assisting guests with menu queries, special requests, and dietary needs, building strong relationships with regular guests and recognizing VIP customers.
Responsibilities include handling guest feedback and complaints with professionalism and empathy, coordinating with service staff, kitchen, and management for smooth operations, and maintaining a clean, organized, and inviting reception/host area.
Key skills required include excellent communication and interpersonal skills, a friendly, professional, and approachable personality, strong organizational and multitasking abilities, and prior experience in hospitality, F&B, or guest relations is highly valued.
The ideal candidate will thrive in a dynamic work environment with a focus on hospitality excellence, career growth, and learning opportunities in the F&B industry, as well as the chance to be part of a growing, guest-centric brand.
Some of the benefits of this role include:
- A fast-paced and supportive team environment
- Opportunities for career growth and development
- Training and support for achieving your full potential
- Competitive compensation and benefits package
Maintain a high level of integrity and confidentiality when dealing with confidential information, maintain accurate records and reports. Ensure compliance with all policies and procedures. In return you'll have a competitive salary and bonus structure that rewards performance.
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