Content Administration Specialist
4 days ago
A highly skilled Content Administration Specialist is required to own the ongoing administration, configuration, and maintenance of Adobe Experience Manager Guides Component Content Management System (CCMS) for a team. This role will partner closely with CCMS software implementation vendor, engineering, and KMS Knowledge Engineering teams to ensure a robust, scalable, and efficient content ecosystem.
The administrator will be responsible for content-specific systems configuration, authoring, translation, and delivery workflow optimization, and supporting content delivery across multiple content pipelines and channels.
Key Responsibilities- CCMS Administration: Own administration and configuration of authoring and publishing workflows in the AEM Guides CCMS, including management of DTDs, templates, transforms to various outputs and delivery channels.
- Apply expertise in DITA and structured authoring to update and maintain CCMS components and configuration based on KMS information model, topic-based authoring strategies, and content reuse mechanisms.
- Work with KMS to review and optimize authoring workflows, automations, and quality checks including maintenance of Schematron rules.
- Evaluate CCMS data and workflows to support downstream use including content and performance analytics, internal and external search, and AI LLM consumption.
- Monitor content creation processes, performance, and system stability, proactively identify and resolve issues.
- Manage user access, roles, and permissions within the CCMS.
- Work closely with the implementation vendor team during the initial configuration and rollout, actively participating in design, development, and testing activities.
- Serve as the primary point of contact for knowledge transfer from implementation partner, ensuring comprehensive understanding of the configured system architecture, and custom solutions.
- Collaborate with the implementation partner to ensure thorough documentation of the AEM Guides solution configurations, and processes enabling a smooth and complete handover of ownership.
- Take ownership of the AEM Guides platform post-implementation, including ongoing development, system API integrations, maintenance, troubleshooting, and updates enhancements.
- 5+ years experience administering AEM Guides or similar DITA-based CCMS.
- Strong knowledge and practical experience of DITA concepts, maps, topics, specializations, and proficiency with DITA-OT.
- Experience with XML, XSLT, and XPath.
- Familiarity with content migrations, conversions, and metadata management.
- Experience partnering with implementation vendors and engineering teams.
- Excellent documentation, communication, and training skills.
- Experience supporting authoring workflows and publishing pipelines.
- Familiarity with knowledge management or large-scale content operations.
- Experience supporting AI-driven content analytics or search.
This is an opportunity to work with a dynamic team and contribute to the development of a robust content ecosystem. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
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