IT Infrastructure Specialist

2 weeks ago

Ellore, Andhra Pradesh, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity:

We are seeking an experienced Desktop Support Professional to join our team. The ideal candidate will have at least one year of experience in managing and supporting IT infrastructure, including Windows and macOS environments.

Key Responsibilities:

  • Install, configure, and maintain Windows and macOS operating systems.
  • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals.
  • Install, update, and patch software applications and security tools.
  • Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Support system provisioning via Microsoft Intune and Windows Autopilot.
  • Manage user accounts, groups, and permissions using Active Directory.
  • Assist with system upgrades, data migrations, and routine backups.
  • Troubleshoot basic network issues and VPN connectivity problems.
  • Perform basic configuration and support of network devices.
  • Monitor and maintain network performance.
  • Respond to IT support tickets and document technical issues and solutions.
  • Ensure compliance with IT security policies and industry best practices.
  • Manage IT assets and maintain inventory.

Requirements:

  • Strong troubleshooting and problem-solving abilities.
  • Basic understanding of Firewalls and Layer 2 Switches.
  • Familiarity with ITSM tools for ticket management.
  • Ability to work independently and prioritize tasks.

About the Role:

This is a unique opportunity to join our team as a skilled Desktop Support Engineer. If you are passionate about technology and have excellent communication skills, we encourage you to apply.

Benefits:

We offer a competitive salary and opportunities for career growth and development.

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