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Expert Conversational AI Specialist

2 weeks ago

Mysore, Karnataka, India beBeeEngineer Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Conversational AI Engineer Role

This is a dynamic opportunity to leverage conversational AI expertise in developing and integrating sophisticated flows using RetellAI.com, Make.com, and n8n.

  • Job Responsibilities:
    • Flow Development: Build, configure, and optimize complex conversational flows for various use cases.
    • Dialogue Flow Design: Translate business requirements into structured dialogue flows handling multiple branches and edge cases.
    • Integration and Automation: Integrate RetellAI agents with external platforms via Make.com and/or n8n for seamless workflow automation.
    • Agent Refining: Debug, test, and refine agent behavior to ensure high performance and reliability.
    • Documentation and Best Practices: Document workflows and provide best practices for scalable agent builds.
    • Team Collaboration: Collaborate with the team to deliver client-ready solutions.

Required Skills and Qualifications:

  • Experience: 2+ years of experience in conversational AI, automation, or related fields (exceptions possible for candidates with a strong project portfolio).
  • RetellAI Expertise: Proven expertise with RetellAI.com, specifically in conversational flow creation.
  • Make.com and n8n Experience: Experience with Make.com and/or n8n for workflow automation.
  • Technical Knowledge: Strong knowledge of webhooks, JSON, HTTP requests, APIs, and integrations.
  • Problem-Solving Skills: Strong problem-solving and debugging skills.
  • Project Portfolio: Evidence of completed projects showing real conversational flows.
  • Time Management: Ability to work independently and manage time effectively.
  • Communication Skills: Fluent English communication skills.

Benefits:

This role requires a skilled Voice AI Engineer to develop and integrate conversational flows. The ideal candidate should have extensive experience in conversational AI, strong technical knowledge, and excellent problem-solving skills.

Nice-to-Haves:

  • CRM and Booking Platform Integration: Experience integrating with CRMs or booking platforms.
  • Broadened Perspective: Familiarity with other AI platforms for a broader perspective.