
Cloud Contact Center Transformation Specialist
17 hours ago
We are seeking a seasoned AWS expert to spearhead our cloud-based contact center transformation project.
The ideal candidate will possess in-depth knowledge of AWS infrastructure, contact flow design, and integration capabilities to deliver seamless customer interactions.
Responsibilities & Deliverables
- AWS Service Integration: Develop and maintain Lambda functions, Lex bots, and API integrations to support dynamic and personalized customer experiences.
- Automation & Optimization: Build API-driven automation workflows to streamline operations and improve agent efficiency.
- IVR/CTI Customization: Customize IVR systems and CTI integrations to support advanced call handling and reporting features.
- System Administration: Manage and monitor AWS resources including DynamoDB, S3, and Lambda to ensure high availability and performance.
- Collaboration & Documentation: Work closely with cross-functional teams (DevOps, Support, Product) and maintain clear documentation of system architecture and workflows.
Key Skills & Qualifications
- AWS Administration Expertise: Proficient in designing and developing cloud-based contact center solutions using Amazon Connect.
- Technical Proficiency: Skilled in configuring contact flows, Lambda integrations, and API-driven automation.
-
Senior Cloud Contact Center Developer
2 weeks ago
Solapur, Maharashtra, India beBeeCloud Full time ₹ 18,00,000 - ₹ 20,00,000Senior Cloud Contact Center DeveloperWe are seeking a seasoned Senior AWS Connect Developer to design and develop scalable, automated cloud-based contact center solutions.Main Responsibilities:Design and implement cloud-based contact center infrastructure using Amazon Connect.Develop and maintain Lambda functions, Lex bots, and API integrations for dynamic...
-
Cloud Contact Center Expert
6 days ago
Solapur, Maharashtra, India beBeeCloudContact Full time ₹ 15,00,000 - ₹ 20,00,000We're seeking a seasoned cloud contact center expert to craft and administer scalable, automated systems for dynamic customer interactions.Key ResponsibilitiesAWS Service Integration: Develop and maintain cloud-based solutions using Lambda functions, Lex bots, and API integrations for seamless customer experiences.Automation & Optimization: Build API-driven...
-
Cloud Contact Center Solutions Expert
1 day ago
Solapur, Maharashtra, India beBeeTelecom Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Job OpportunityAn exciting challenge has arisen for an experienced Telecom professional to excel in cloud-based contact center solutions, demonstrate exceptional problem-solving skills, and possess strong communication abilities.Main ResponsibilitiesCollaborate with senior management to develop strategies that align with organizational goals.Establish...
-
Senior Contact Center Architect Engineer
6 days ago
Solapur, Maharashtra, India beBeeEngineer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job OverviewCritical to our success is a skilled engineer who can design and implement Cisco UCCE CVP architectures that meet the complex needs of contact center solutions.We seek a motivated professional with expertise in Cisco UCCE ICM Finesse CUIC PGs Cisco CVP and VXML Server Unified Communications Manager CUCM Voice Gateways ISR ASR series SIP H323 QoS...
-
Data Transformation Specialist
5 days ago
Solapur, Maharashtra, India beBeeDataTransformation Full time ₹ 15,00,000 - ₹ 20,00,000Job Summary:ETL TesterAs a Data Transformation Specialist, you will be responsible for testing and validating data processing logic in our cloud-based environment.Key Responsibilities:Design and execute test cases to validate data transformations across various layers.Develop and implement comprehensive test plans to ensure data quality and...
-
Cloud Security Specialist
6 days ago
Solapur, Maharashtra, India beBeeSecurity Full time ₹ 15,00,000 - ₹ 20,00,000Cloud Security SpecialistJob Overview:We are seeking a highly skilled Cloud Security Specialist to join our team. This mid-level role is responsible for strengthening cloud infrastructure, implementing identity and access management, and overseeing security operations using enterprise tools.Key Responsibilities:Strengthen Linux/Windows environments to ensure...
-
Transforming Business Planning
2 days ago
Solapur, Maharashtra, India beBeeTransformation Full time ₹ 18,00,000 - ₹ 27,00,000Enterprise Planning Transformation SpecialistWe are seeking a highly skilled and motivated professional to join our Next-Gen AI R&D team as an Enterprise Planning Transformation Specialist. In this role, you will be instrumental in designing and implementing cutting-edge Generative AI applications that revolutionize our product offerings.Stay current with...
-
Cloud Infrastructure Expert
2 days ago
Solapur, Maharashtra, India beBeeCloud Full time ₹ 21,60,000 - ₹ 2,59,20,000Cloud Infrastructure Specialist">As a seasoned cloud infrastructure expert, you will play a pivotal role in designing and implementing scalable, secure, and reliable cloud-native applications on AWS. You will lead the implementation of containerized environments using Kubernetes (EKS/OpenShift) and automate infrastructure using Terraform or AWS CDK.Key...
-
Senior Cloud Infrastructure Specialist
1 day ago
Solapur, Maharashtra, India beBeeCloudInfrastructure Full time US$ 1,20,000 - US$ 1,70,000About the PositionWe are seeking a highly skilled Senior Cloud Infrastructure Specialist to join our team. As an Associate Cloud Solutions Architect, you will play a pivotal role in establishing and leading the development of a Cloud Center of Excellence (COE) environment leveraging AWS technologies.The ideal candidate will possess a deep understanding of...
-
Innovative Cloud Expert
5 days ago
Solapur, Maharashtra, India beBeeExpertise Full time ₹ 1,50,00,000 - ₹ 1,80,00,000Cloud Computing Specialist Job Summary:This is a challenging opportunity for an experienced cloud computing specialist to join our innovative team. We are looking for someone with expertise in designing, developing, deploying, and maintaining robust backend services and infrastructure components using cutting-edge technologies.Develop high-quality software...