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Team Performance Director
2 weeks ago
Elevate your career by taking on a leadership role in our team.
About the Position:- Coach and develop team members to achieve optimal performance
- Ensure key performance indicators, quality standards, and customer satisfaction goals are met
- Monitor and analyze team metrics for growth opportunities
- Effectively handle escalated issues and maintain a professional demeanor
- Foster a positive and engaging work environment that promotes collaboration and motivation
- Strong communication and interpersonal skills to drive team success
- Ability to lead, inspire, and manage teams through coaching and mentoring
- Proficiency in data analysis and reporting to inform business decisions
- Flexibility to adapt to changing priorities and rotational shifts
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Recognition and rewards for outstanding performance