Middle Office Specialist

5 days ago


Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time
About this role

We are seeking a highly skilled Middle Office Specialist to join our team at The Bank of New York Mellon Corporation. In this role, you will be responsible for ensuring the smooth operation of our middle office functions, including testing, conversion, and client engagement.

Key responsibilities:

  • Responsible for JSIT, JUAT and UAT testing for Middle Office Operations while also handling the client engagement for each phase.
  • Responsible for overall success of client testing and conversions, ensuring client satisfaction through the monitoring of project quality and efficiency as well as the direct client experience.
  • Leads large complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of middle office, custody and fund accounting processing activities.
  • Completes an accurate conversion of data on Middle Office systems to provide daily, weekly, or monthly valuation clients.
  • Reviews control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
  • Leads project management activities for testing and conversion such as reporting, planning, issue / risk tracking, scheduling, effort estimation and day-to-day tracking, and other project documentation preparation.
  • Identifies significant gaps or quality issues in transition processes and makes recommendations for improvement.
  • Acts as SME to support Product in defining service offering.
  • Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve testing and conversion issues and reviews/approves work of junior team members.
  • Regularly interacts with clients in answering questions and resolving multifaceted inquiries for the implementation phases of JSIT and JUAT.
  • Creats internal and external metrics for Middle Office JSIT, JUAT, and UAT phases.


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