Operations Excellence Manager

2 weeks ago


Bengaluru, Karnataka, India Jumbotail Full time

At Jumbotail, we're seeking an experienced Operations Excellence Manager to join our dynamic team. This role is critical in enhancing the efficiency of our store operations, last-mile delivery, and warehouse functions.

About Us

We're a young, rapidly growing network of modern convenience stores with a passion for process improvement. As an Operations Excellence Manager, you'll drive initiatives to optimize store operations, reduce costs, and improve service quality.

Responsibilities:
  • Drive Operational Efficiency: Lead initiatives to optimize store operations, last-mile delivery, and warehouse functions, aiming to reduce costs and improve service quality.
  • Process Improvement: Identify opportunities for process improvements using Lean, Six Sigma, or other continuous improvement methodologies.
  • Performance Metrics: Develop and implement key performance indicators (KPIs) to monitor and drive operational performance.
  • Cross-Functional Collaboration: Work closely with store managers, logistics teams, and other stakeholders to implement best practices across all operational areas.
  • Training and Development: Mentor and train teams on operational excellence tools and methodologies to build a culture of continuous improvement.
  • Project Management: Lead and manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
  • Problem Solving: Act as a problem-solving expert to identify root causes of operational inefficiencies and drive sustainable solutions.
  • Technology Integration: Collaborate with the product and tech team to leverage technology and automation for process enhancements.
  • Change Management: Drive change initiatives across the organization, ensuring smooth adoption and minimal disruption.
  • Reporting and Analysis: Provide regular updates to senior management on the progress of improvement initiatives, backed by data-driven insights and analysis.
Requirements:
  • Experience: 5-6 years of experience in operations excellence, preferably in retail or logistics.
  • Lean and Six Sigma: Proven experience with Lean, Six Sigma, or other process improvement methodologies.
  • Project Management Skills: Strong project management skills and ability to handle multiple projects.
  • Analytical and Communication Skills: Excellent analytical, communication, and leadership skills.
  • Collaboration: Ability to work collaboratively across functions and drive results in a fast-paced environment.
Salary Range:

$120,000 - $150,000 per annum, depending on experience.

Location:

Jumbotail's office location will be provided upon hire.



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