
Senior Technical Lead
2 days ago
This is a senior technical leadership role that involves overseeing a team of escalation engineers.
The ideal candidate will have significant experience in managing teams, providing guidance on investigation techniques and process improvements.
Key responsibilities include conducting regular performance reviews, driving hiring and onboarding processes, and making recommendations regarding promotions and merit increases.
Requirements for this position include at least 15 years of technical experience, prior experience mentoring or leading technical professionals, and proven ability to resolve complex product issues.
Desirable skills include strong leadership skills, excellent verbal and written communication skills, and experience with Agile methodologies.
- Key Responsibilities:
- Manage a team of Escalation Engineers
- Conduct regular performance reviews
- Drive hiring and onboarding processes
- Make recommendations regarding promotions and merit increases
- Requirements:
- 15+ years of technical experience
- Prior experience mentoring or leading technical professionals
- Proven ability to resolve complex product issues
- Desirable Skills:
- Strong leadership skills
- Excellent verbal and written communication skills
- Experience with Agile methodologies
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