Strategic Operational Manager

5 days ago

Lucknow, Uttar Pradesh, India beBeeBusiness Full time ₹ 18,75,000 - ₹ 25,15,000

Key Role in Operational Excellence

As a vital member of our team, you will play a pivotal role in driving operational excellence, ensuring data accuracy and providing critical insights to support our business functions.

Responsibilities:

  • Pipeline Management
  • Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness and consistency.
  • Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data.
  • Marketing Management
  • Lead and coordinate marketing initiatives for both functions – Software and Partnerships & Alliances.
  • Work on required documentation as well as database management for campaigns.
  • Reporting & Analysis
  • Prepare and deliver accurate daily, weekly and monthly reports without any misses, ensuring timely distribution to relevant stakeholders.
  • Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly.
  • Ensure timely preparation and delivery of board decks on a periodic basis.
  • Conduct in-depth analysis of existing data to identify trends, opportunities and areas for improvement.
  • Operational Efficiency & Process Improvement
  • Identify bottlenecks and inefficiencies in current workflows across all functions.
  • Design and implement highly effective and streamlined processes to optimize operational efficiency.
  • Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation.
  • Inside Sales & Lead Generation Activities
  • Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations.
  • Lead outreach and set up key meetings for team members.
  • Coordination & Alignment with HQ
  • Work as bridge between Business functions and HQ to coordinate and align on various scheduled as well as ad-hoc reports, initiatives.

Qualifications and Skills:

  • 3-4 years of experience in an MIS, Inside Sales Operations or Sales Operations role.
  • Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI).
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Proven track record of designing and optimizing operational processes.
  • Meticulous attention to detail and a commitment to data accuracy.
  • Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences.
  • Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines.
  • Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

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