SaaS Onboarding Specialist

4 days ago


Vijayawada, Andhra Pradesh, India beBeeSoftware Full time US$ 80,000 - US$ 1,50,000

SaaS Implementation

Join our team and contribute to the growth of a rapidly expanding vertical software company. We're revolutionizing the pet care industry with innovative solutions.

Key Responsibilities:
  • Lead customer onboarding sessions for smooth product adoption and integration.
  • Assist customers in migrating data through ETL/ELT pipelines while ensuring data accuracy and consistency.
  • Perform SQL queries and database operations to validate, transform, and troubleshoot customer data.
  • Utilize advanced Excel and spreadsheet skills for data manipulation, validation, and reporting.
  • Collaborate with cross-functional teams to enhance onboarding experiences.
  • Provide technical support and guidance on data-related challenges during onboarding.
  • Develop and maintain documentation for onboarding processes, best practices, and troubleshooting guides.

Required Skills & Qualifications:

  • A minimum of 3 years of experience in SaaS onboarding, data operations, or a related technical field.
  • Proficiency in ETL/ELT processes and data transformation methodologies.
  • Strong SQL skills with experience in writing complex queries, data validation, and troubleshooting.
  • Advanced Excel and spreadsheet skills, including formulas, pivot tables, and automation.
  • Scripting expertise (preferably in Python, Shell, or other relevant languages) is highly preferred.

Cultural Expectations:

  • We prioritize the well-being of both our pet care providers and the pets they care for.
  • We have an unyielding commitment to serving our customers, working diligently until they are fully satisfied.
  • We focus on attention to detail and quality in everything we do, ensuring excellence in our products and services.


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