Business Intelligence Developer

6 days ago


Hyderabad, Telangana, India Amazon Full time
Job Description
Amazon's Fulfillment by Amazon (FBA) program empowers third-party businesses to grow their sales while handling logistics, customer service, and returns. As a Support Engineer, you will play a critical role in ensuring the success of our selling partners by providing critical insights that drive the program's growth and improvement.

You will work closely with our business intelligence engineers, investigation specialists, and ML data associates to develop, maintain, and automate tech solutions with a focus on end-to-end Seller Experience (SX). This includes, but is not limited to, seller reimbursements, seller coaching, seller abuse, seller returns, FC operations, AWS security breaches, tech solution documentation, and automating and improving repetitive processes.

Key responsibilities include tracing defects across upstream systems and data lake, developing tools for efficient seller coaching, assessing the health and compliance of seller-facing and internal web portals, troubleshooting operational issues in analytics pipelines, automating standardized processes using Python scripts, and providing ad-hoc data using SQL for faster seller escalation case resolution or proactive insights sharing.

Requirements
The successful candidate will possess the following skills and qualifications:

• Bachelor's degree in computer science or a related quantitative field

• 5+ years of hands-on experience in technical support, data engineering, or business analytics

• Strong background in troubleshooting, debugging, and problem-solving

• Experience working with relational databases (SQL) and modern programming languages (Python)

• Familiarity with agile/scrum or similar collaborative workflows

• Demonstrated skills and passion for operational excellence

• Ability to work effectively in a dynamic, fast-paced environment

Why Join Us
Fulfillment by Amazon offers a competitive compensation package, including benefits and opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

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