Cloud Infrastructure Specialist

3 weeks ago


Gandhinagar, Gujarat, India ViewTrade Holding Corp. Full time

About ViewTrade Holding Corp.

We empower financial services firms worldwide with cutting-edge technology and brokerage services, enabling swift retail, fintech, wealth, or cross-border investing experiences. Our innovative approach has assisted over 300 companies – from startups to large banks, brokers, super apps, advisory, and wealth management entities – create distinct investment experiences their customers demand.

Our Values:

  • Expertise
  • Integrity
  • Solution Driven
  • Teamwork
  • Long-term success
  • Always winning
  • Always learning

Job Description:

This IT Operations Engineer role is pivotal in maintaining and optimizing our global IT infrastructure during Indian business hours. The ideal candidate will possess technical expertise, proactive problem-solving skills, networking knowledge (including FIX and VPN), experience with ticketing systems, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  1. Manage and maintain Windows, Linux, and Unix systems for stability, security, and performance.
  2. Support our infrastructure by building, configuring, and troubleshooting network connectivity, addressing any technical issues that arise.
  3. Implement and utilize monitoring tools to identify and resolve potential problems before they impact operations, focusing on system health.
  4. Provide timely emergency support for US infrastructure issues during Indian business hours, ensuring minimal downtime and troubleshooting system connectivity.
  5. Set up, configure, and maintain a ticketing system for efficient client request handling and tracking progress.
  6. E nsure adherence to Service Level Agreements (SLAs) for client requests, prioritizing and resolving issues promptly to meet or exceed expectations.
  7. Automate routine tasks using scripting (PowerShell, Bash) and tools like cron jobs to enhance efficiency and reduce manual effort.
  8. Install, configure, automate, and monitor various tools such as IIS, MS-SQL databases, Nginx, Apache, RabbitMQ, Redis, and MySQL.
  9. Collaborate effectively with team members to achieve common goals and ensure seamless IT operations.

Required Skills and Experience:

  • Proven experience as a Windows/Linux/Unix system administrator.
  • In-depth knowledge of Windows and Linux systems.
  • Proficiency in IIS, Task Scheduler, PowerShell, WinSCP, and Bash scripting.
  • Familiarity with SQL database operations and various versions of SQL databases.
  • Hands-on experience with cron jobs and shell scripting.
  • Knowledge of installation and configuration of tools like Nginx, Apache, RabbitMQ, Redis, MySQL, etc.
  • Experience with FIX protocol and VPN technologies (setup, configuration, troubleshooting).
  • Experience with setting up and managing ticketing systems (e.g., Jira, Zendesk, ServiceNow).
  • Understanding of SLAs and commitment to meeting service level objectives.
  • Excellent communication and interpersonal skills.
  • Strong troubleshooting and problem-solving abilities.
  • Ability to work effectively in a fast-paced and dynamic environment.

Compensation Package:

The estimated annual salary for this position is around $120,000, considering the job requirements, industry standards, and location.



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