
Director of Document Review Operations
6 days ago
We are seeking a seasoned leader to assume the role of Associate Director Managed Review. As a key member of our team, you will be responsible for guiding a high-performing group to prioritize tasks and meet client objectives.
Effective collaboration with cross-functional teams is crucial to drive best practices within the Managed Review department.
Key Responsibilities:
- Monitor Managed Review projects to prioritize tasks and meet client objectives.
- Collaborate with US and EMEA teams to ensure seamless service delivery.
- Assist in ongoing assessment of revenue and service level metrics.
- Drive best practices within the Managed Review department.
- Develop and maintain a high-performing team and departmental processes.
- Provide vision, leadership, direction, and coaching to employees.
- Manage the Managed Review India department, including performance reviews and mentorship.
Requirements:
- 8+ years of experience leading a large-scale managed document review delivery team.
- Bachelor's or Master's degree in law.
- Experience providing sales support or overseeing managed review client relationships.
- Excellent eDiscovery subject-matter communication and customer service demeanor.
- Ability to work effectively internally and with clients.
Preferred Skills:
- Experience overseeing delivery of managed review for complex financial services and pharmaceutical clients.
- Working knowledge of eDiscovery technology, including Relativity and other Review technologies.
This opportunity offers a challenging and rewarding environment to lead a team and drive business growth.
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