Sales Representative

3 weeks ago


Kolkata, West Bengal, India FastInfo Full time
Key Responsibilities

As a Sales Representative at FastInfo, you will be the first point of contact for our clients, providing exceptional customer service and support.

  • Phone Support: Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Customer Engagement: Engage with existing and prospective customers using scripted conversations to understand their needs and preferences.
  • Data Collection: Gather and record customer information and relevant data for future reference.
  • Needs Assessment: Ask targeted questions to understand customer specifications and requirements.
  • Issue Resolution: Resolve customer queries and issues related to our products and services.
  • Call Recording: Document all sales calls and deals for quality control and training purposes.
  • Order Processing: Process customer orders in a timely and professional manner.
  • Database Management: Maintain accurate records of customer interactions and preferences.
  • Solution Suggestion: Provide tailored solutions to meet customer needs and exceed their expectations.

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