
Highly Skilled IT Infrastructure Specialist
1 week ago
Infrastructure Support Role
This role is responsible for providing high-quality and timely IT infrastructure support to ensure the availability, stability, and performance of datacentres, platforms, and corporate systems.
- AIX Server management
- SAN and storage array management would be advantageous
- Backup, Replication, HA and Recovery technologies
- AIX Server Security Management
- AIX Server hardware
Organisational Structure
This position is part of the Infrastructure department and reports to the Infrastructure Head.
Team Responsibilities
The team is responsible for the administration and management of all development, UAT, pre-production, production, and DR environments as well as internal corporate IT systems.
Key Performance Indicators
The team's key performance indicators include:
- Availability: ensuring that uptime SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third-party support contracts where required to provide support levels.
- Performance: ensuring that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity, and growth; suggesting and implementing performance improvements and hardware/software refreshes.
- Information Security: ensuring that the network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.
- Business Continuity: ensuring that held data is secure and backed up by ensuring that regular backups are made and tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.
- Training: developing professional and technical knowledge and skills. Providing technical advice and mentoring within the team.
Required Skills and Qualifications
To be successful in this role, you will need:
- Degree-qualified or equivalent industry certifications and experience.
- AIX operating system administration skills.
- Knowledge of automation scripting.
- Keen interest in and knowledge of latest server and storage technologies.
- Successfully implemented infrastructure projects.
- Good team player with the ability to work independently and able to take initiative, drive change, and new technologies and methodologies.
- Excellent communication skills, confident in dealing with internal and external clients.
- Passionate about providing an excellent service experience for our clients.
- Superior problem-solving capabilities.
- Able to work in a rapidly changing environment.
- Excellent time-management skills – ability to effectively prioritise and execute tasks in a high-pressure environment.
Benefits
As a member of our team, you can expect:
- To be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.
- Remuneration and career advancement based on individual contribution and business impact rather than tenure or seniority.
- Significant financial rewards for high-performing individuals.
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