
Chief Information Technology Officer
4 days ago
The ideal candidate will have a proven track record of managing office setups, supporting end-users, maintaining hardware/software systems, and ensuring data security compliance.
- Key Responsibilities:
- IT Infrastructure Management: Plan, implement, and manage company-wide IT infrastructure, ensuring optimal uptime, scalability, and performance.
- Office Setup and Maintenance: Lead and execute the complete IT setup for new office locations including internet connectivity, LAN/WAN configurations, server and workstation installations, printer/scanner setup, and IT asset procurement.
- Technical Support & Helpdesk Oversight: Provide Level 1 & 2 support to internal users, manage tickets, and ensure timely resolution of hardware, software, and network issues.
- Network Administration: Configure, monitor, and maintain network devices (routers, firewalls, switches), ensuring secure and stable network connectivity across departments.
- Asset and Inventory Management: Maintain accurate records of IT assets, ensure proper tracking, warranty renewals, AMC contracts, and periodic audits.
- Vendor Coordination: Collaborate with external vendors for procurement, AMC, ISP support, and managed services.
- Data Security and Compliance: Ensure cybersecurity protocols, firewalls, antivirus, backup strategies, and data protection policies are strictly implemented and followed.
- Software and License Management: Manage installation, configuration, and updates of business software; monitor license usage and renewals.
- Documentation & Reporting: Maintain detailed documentation of IT procedures, configurations, and issue resolution logs. Generate regular IT performance reports for management review.
- Bachelor's degree in computer science or relevant field
- 5-10+ years of experience in related field
- Experience in information technology space and solving various software and hardware problems
- Strong technical problem-solving and communication skills
- Industry certifications such as CompTIA A+/Network+, MCSE, CCNA, or ITIL (preferred)
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