
Operations Excellence Specialist
2 days ago
This is an exceptional opportunity for a skilled Business Process Manager to lead initiatives and drive continuous improvement across the region.
The successful candidate will be instrumental in harmonizing business processes, optimizing target operating models, and enhancing operational efficiencies.
Key Responsibilities:- Process Harmonization
Implement standardized approaches to operations across the region. Collaborate with regional teams to review target operating models that enhance efficiency and effectiveness.
Continuously assess and refine these models to ensure alignment with regional requirements.
Technology DeploymentHelp agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies.
Act as a liaison between regional agencies and promote best practice sharing.
Agency Network ManagementDevelop a high-performance mindset within regional agencies. Monitor and coach QPMs to improve agency performance across the region.
Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.
Regional Improvement ProjectsIdentify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains.
Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.
Regional DeploymentsDeploy Target Operating Models in the regions challenge to minimize exceptions and manage expectations.
Deploy new tools and processes within the Region. Monitor implementation and project adoption before handover to Business units.
Project Management & HO ContributionParticipate in HO global projects, working closely with HO BEX team and external teams to manage effective project implementation.
Act as a focal point for the region to provide regional specificities and process needs.
Required Skills and Qualifications:- Degree in Maritime Business, Logistics or Supply Chain, or Business Management.
- At least 3 years of managerial experience in Project Management and/or Business Process Improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous.
- Strategic Vision
Ability to see the big picture and align operational processes with strategic business goals.
Change ManagementSkilled in managing change effectively to drive the adoption of new processes and technologies.
Continuous Improvement MindsetProactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows.
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