Business Fraud Prevention Expert

1 day ago


Mumbai, Maharashtra, India beBeeFraud Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a highly skilled professional to join our team as a Fraud Operations Specialist. In this role, you will be responsible for detecting and preventing potential fraud across all payment channels.

  • Review customer transactions and accounts to identify suspicious activity.
  • Monitor system alerts daily and take necessary action to protect customers and the bank.
  • Develop and implement action plans for detecting fraudulent activities.
  • Build models for fraud monitoring and provide training to subordinates.
  • Ensure compliance with all laid down policies and procedures for smooth operations of the unit.
  • Initiatives to enhance approval rates.
  • Process and approve authorization requests.
  • Handle enquiries and complaints from merchants and cardholders.

Required Skills and Qualifications

  • Associate 4-6 years, Sr. Associate 6-8 years in similar profile.
  • Proficient in English with good interpersonal and communication skills.
  • Commerce Graduate.
  • Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc.
  • Investigation, Data Analytics etc.

Benefits

  • Support and maintain good working relationship with below units in timely investigations to process customer's fraudulent transactions claims.


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