
Lead Store Operations Professional
22 hours ago
We are seeking a highly motivated and experienced Retail Operations Manager to oversee the operational excellence of assigned retail stores.
The ideal candidate will have strong team building capabilities, leadership skills, process orientation, and cross-functional coordination with internal departments. Key responsibilities include managing daily operations, ordering, indenting, receiving, storage, GRN, billing, and material movement.
The role also involves ensuring accurate inventory management, timely replenishment of stocks, and adherence to company SOPs across all operational areas.
Additionally, the successful candidate will be responsible for building, leading, training, and motivating store teams to achieve operational excellence, ensuring optimal manpower planning, rostering, and productivity on a regular basis.
Other key responsibilities include implementing and monitoring hygiene, safety, and compliance standards, coordinating last-mile delivery processes, and overseeing cross-functional coordination with central teams.
A bachelor's degree in any discipline, preferably hotel or retail management, and 4-5 years of experience in managing retail operations, distribution centers, or multi-store formats are required.
The ideal candidate will possess strong product and process knowledge in retail/food operations, capabilities to manage blue-collar staff, proficiency in MS Office and POS systems, an analytical mindset, and flexibility to travel across assigned stores and cities.
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