Automobile Service Champion

3 weeks ago


Jaipur, Rajasthan, India 2coms Full time
About the Role

We are seeking a highly skilled Automobile Service Champion to join our team at 2coms in Rajasthan. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service quality.

Key Responsibilities
  • Customer Handling: Receive customers with a smile, greet them with politeness, and handle their queries with professionalism.
  • Diagnosis: Analyze and diagnose scooter issues to identify the number and type of repairs required.
  • System Handling: Track customer complaints, update the system, and operate the Workshop Management System (Getafix) with 100% adherence.
  • Technical Repairs: Perform repairs and final inspections on vehicles, ensuring that desired repairs are completed as per customer requirements.
  • Process and Operational: Adhere to processes, ensure bays are clearly marked, and handle invoicing and payment collections.
  • Parts Operation: Audit inventory, perform GRN, and maintain inventory at the Experience Centre.
  • Safety and Compliance: Wear uniform and protective gear while repairing scooters and ensure fire-fighting equipment is in place.
Requirements
  • Only male candidates.
  • Minimum qualification: 12th+diploma/ITI/graduation/post-graduation.
  • Minimum experience: 1 year in the automobile industry in the service sector.
Benefits

Up to 2.76lpa CTC including PF+ESIC.



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