
Contact Centre Representative
2 days ago
Job Opportunity:
Key Responsibilities:
- We are seeking a professional with a strong understanding of electric vehicle systems and automotive technology to join our team.
- The ideal candidate should be able to communicate complex technical information in a clear and concise manner, ensuring accuracy.
Collaboration and Communication:
- Our successful candidate will possess excellent empathy and interpersonal skills, allowing them to understand customer needs and emotions while maintaining professionalism.
- They will handle queries or frustrated customers with calmness and composure, attending to them with a positive and friendly approach.
Requirements:
- 1-4 years of work experience
- Higher secondary education or equivalent
- Familiarity with call centre/ITES industry operations
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
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