Operations Implementation Director

18 hours ago


India beBeeImplementation Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a seasoned professional to lead the implementation of our software solutions across multiple regions. This individual will oversee the entire lifecycle of projects, from planning and resource allocation to deployment and post-launch evaluation.


Key Responsibilities:
  • Lead a team of 20+ members in implementing software solutions across the US, UK, and AUS
  • Ensure comprehensive documentation of implementation processes and client configurations
  • Provide regular reports on operational performance and project status to stakeholders
  • Mentor and coach team members, conduct performance evaluations, and foster a culture of excellence

Requirements:
  • 8+ years of experience in operations management, with at least 3 years in leading software implementations
  • Experience working in a high-growth, SaaS-based or healthcare technology environment
  • Experience managing large-scale software implementations spread across multiple regions
  • Familiarity with healthcare compliance standards (e.g. HIPAA)
  • Experience in Helpdesk / Incident Management tools like Zendesk, Freshdesk, Jira etc.
  • Prior experience working Night Shifts

Benefits:

This role offers the opportunity to work with a dynamic team, drive process improvements, and contribute to the success of our organization. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.



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