Customer Experience Liaison

23 hours ago


Thrissur, Kerala, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 10,00,000

We are seeking a highly skilled Customer Experience Liaison to join our team.

Job Overview

This is a full-time remote role that requires providing exceptional customer support, ensuring customer satisfaction, and delivering outstanding customer service.

The ideal candidate will have experience in customer support, strong communication skills, sales abilities, and proficiency in using customer service software and CRM tools. Problem-solving skills and the ability to work independently are essential.

Candidates with previous experience in a remote work environment and a degree in Business, Communications, or a related field will be given preference.

We value collaboration, creativity, and strategy in delivering impactful digital solutions that drive growth, efficiency, and innovation.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues efficiently
  • Maintain accurate customer records
  • Proactively engage with customers to ensure their needs are met

Required Skills and Qualifications:

  • Strong customer service skills
  • Excellent communication and problem-solving skills
  • Proficiency in using customer service software and CRM tools
  • Previous experience in a remote work environment
  • Degree in Business, Communications, or a related field

Benefits:

We offer a competitive salary, opportunities for professional growth, and a collaborative work environment.



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