E-Commerce Automotive Spare Parts Specialist

2 days ago


Nagpur, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

Job Title: Automotive Customer Service Professional

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Description:

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As an Automotive Customer Service Professional, you will provide exceptional customer service to clients across the globe. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.

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Key Responsibilities:

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  • Manage Customer Requests: Respond to customer inquiries and resolve issues efficiently.">
  • Product Sales and Returns: Process sales and returns of automotive parts with accuracy and efficiency.">
  • Customer Satisfaction: Identify customer needs and assess satisfaction levels, address complaints, and provide solutions within time limits.">
  • Team Collaboration: Collaborate with teams of professionals to find effective solutions to problems.">
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Required Skills and Qualifications:

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  • Customer Service Experience: Proven experience in customer-facing roles, demonstrating excellent communication and problem-solving skills.">
  • Automotive Knowledge: Strong understanding of automotive repair, parts, and components.">
  • Technical Skills: Proficiency in English and digital literacy.">
  • Problem-Solving: Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.">
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Benefits:

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Newparts, Inc. offers a remote work environment with flexible working hours, aligning with North American market operational hours.

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About Us:

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We are an innovative e-commerce retailer specializing in automotive spare parts. Our mission is to provide top-notch customer service and support our customers' success.

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