Business Performance Optimization Lead

3 weeks ago


Hyderabad, Telangana, India DSM Full time
Job Description

We are seeking a highly skilled Business Performance Optimization Lead to join our team in Hyderabad. As a key member of our organization, you will be responsible for driving business performance and process improvements across various departments.

About the Role

The ideal candidate will have excellent analytical skills, strong communication abilities, and a proven track record of implementing process improvements.

You will work closely with stakeholders to identify areas of improvement, analyze data, and develop strategies to enhance business performance. Your expertise in data analytics, dashboard creation, and process automation will be invaluable in this role.

Key Responsibilities
  • Monitor and analyze trends in process performance using data analytics and process mining tools.
  • Identify opportunities for process automation and improvement.
  • Analyze deviations from standard processes and enforce adherence to best practices.
  • Provide process expertise in global projects.
  • Develop and maintain the KPI framework within GES HRSS.
Requirements

To be successful in this role, you will need:

  • Minimum 5-10 years of overall work experience, preferably in Shared Services environments.
  • At least 3 years of experience working in large global ICT or Shared Services environments.
  • Strong understanding of data analytics, dashboards building, automation, and process performance management.
  • Excellent verbal and written communication skills.
  • Able to collaborate across multiple stakeholders, departments, and countries.
Salary and Benefits

We offer a competitive salary range of ₹15,00,000 - ₹25,00,000 per annum, depending on experience. In addition to your base salary, you will also receive benefits such as medical insurance, retirement plans, and paid time off.



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